How to Break Out of the Loop of Demoralization: A Guide for Data Leaders (Source: Aphrodite on Flickr: https://www.flickr.com/photos/57054262@N00/69022288)

How to Break Out of the Loop of Demoralization: A Guide for Data Leaders

Introduction: Understanding the Loop of Demoralization During a client engagement, I partnered with a Business Analyst to conduct data discovery across multiple departments. Our mission? To establish trust in the data and enable better decision-making. In the midst of our interviews, one particular manager from a data function stood out. He was frustrated, exhausted, and […]

Repair or Replace Redux - A Costly Tragicomedy of Information Errors

Repair or Replace Redux: A Costly Tragicomedy of Information Errors

I ended up paying over $1000 to repair my recumbent exercise bike. Several information errors contributed to a costly tragicomedy that locked me into an expensive decision cycle. Not only did I pay $384 more than necessary to fix my bike, but also I was left wondering whether I would have decided to stick with […]

From Shadows to Clarity - How to Use the Insights Supply Chain in Data Strategy (Source: romanlily at https://www.flickr.com/photos/44124376668@N01/10855028996)

From Shadows to Clarity: Transforming Data Strategy with the Insights Supply Chain

“We see people acting, but the constraints under which they are acting are largely invisible to us.”Professors Jeffrey Pfeffer and Robert I. Sutton, “Hard Facts, Dangerous Half-Truths & Total Nonsense: Profiting from Evidence-Based Management” (2006) In my analytics work and leadership, I use the above quote as a reminder that data can only reach so […]

Data for Joy: a breakthrough memoir about life as a data professional

Data for Joy: A Breakthrough Memoir About Life As A Data Professional

I interviewed former colleague Phylis Savari to discuss her breakthrough memoir, “Data for Joy”, about life as a data professional in Silicon Valley. I was so inspired by this book about “a data scientist’s quest for digital wellness and inner peace”, I sought out Phylis to ask her more questions about this book and her […]

How Decision Analysis Can Inform the Psychology of Regret

I recently wrote a memorial in honor of Dr. Ron Howard who taught me how to live a no regrets life. So when psychology professor Catherine Sanderson, PhD recently posted an article titled “The Best Strategy for Avoiding Regret? Take a Chance: Why Regrets of Inaction Haunt Us the Most“, I clicked right away and […]

How Not to AI – Examples from Apple Intelligence

How Not to AI – Examples from Apple Intelligence

Apple Inc rolled out Apple Intelligence to great fanfare. The feature set is supposed to provide the latest compelling reason to upgrade iPhones. The marketing campaign for Apple Intelligence (AI) includes a series of commercials that celebrate mediocrity. In each advertisement, Apple Intelligence saves someone from embarrassment. The click of an AI button covers up […]

Celebrating Ron Howard's Impact, Dr. Duru and Professor Ron Howard (September 8, 2018)

In Honor of the Man Who Started My No Regrets Life: Professor Ron Howard

No Regrets and Transformation I live a no regrets life thanks to Professor Ron Howard. Everything started after I took Howard’s Decision Analysis 101 class at Stanford University in the first year of my graduate studies in Engineering-Economic Systems (now Management Science and Engineering (MS&E). I learned the basic yet fundamental premise that a decision’s […]

The semantic layer is critical to AI business (Source: "Chat with your data for AI-powered insights")

The Case for Human Conversations: Why Data Professionals Remain Critical in the Age of AI Agents Like Gemini in Looker

In Google’s latest Gemini At Work webinar event, the company reviewed AI agents for Looker. Gemini is Google’s AI ecosystem.; Looker is its business intelligence (BI) platform. These artificial intelligence agents are data agents that assist users at each step along the path of transforming data into insights. I am intrigued by Google’s seductive promise […]

Repair or Replace? How Bad Information Can Derail Decision Quality.

Repair or Replace? How Bad Information Can Derail Decision Quality.

Over the summer my 18-year old recumbent exercise bike failed. The bike had saved me countless trips to the gym over the years, especially in the early years when I lived many miles away from a gym and bike trails. Now, with the pedaling locked into the hardest effort level, I faced an age-old decision: […]

How to Combine Cognitive Diversity With Data Tools for Effective Organizational Decision-Making

How to Combine Cognitive Diversity With Data Tools for Effective Organizational Decision-Making

Introduction This post is the first in a series of “working papers” where I will explore how cognitive diversity, knowledge management, artificial intelligence, and data democratization can work together to support effective organizational decision-making. These are exciting times for practitioners of data across the entire spectrum of professions. Our tools are expanding at a rapid […]