The Data Org Matrix (DOM): Organizational design determines the distribution of data expertise and defines the method of data collaboration

The Insights Supply Chain: A Knowledge Management Framework for Driving Enterprise Decisions with Data Science

Introduction In today’s enterprises, data serves as an essential asset for managing knowledge and informing decision-making. Yet, the process of transforming data into actionable insights can become fragmented, hindered by ad hoc collaboration and unclear ownership. The Insights Supply Chain provides a structured, knowledge-driven approach to addressing these challenges by integrating data workflows across specialized, […]

AI vs. Human Judgment: Decision-Making When Navigation Data Clashes with Theory-Based Reasoning

Modern navigation technology has transformed the way we drive, with AI-powered systems like Waze providing real-time route optimization based on dynamic traffic data. Traffic alerts from police and news departments further enhance this information by warning of unexpected road hazards. However, AI-driven recommendations are only as good as the data they have at the moment, […]

How to Break Out of the Loop of Demoralization: A Guide for Data Leaders (Source: Aphrodite on Flickr: https://www.flickr.com/photos/57054262@N00/69022288)

How to Break Out of the Loop of Demoralization: A Guide for Data Leaders

Introduction: Understanding the Loop of Demoralization During a client engagement, I partnered with a Business Analyst to conduct data discovery across multiple departments. Our mission? To establish trust in the data and enable better decision-making. In the midst of our interviews, one particular manager from a data function stood out. He was frustrated, exhausted, and […]

Repair or Replace Redux - A Costly Tragicomedy of Information Errors

Repair or Replace Redux: A Costly Tragicomedy of Information Errors

I ended up paying over $1000 to repair my recumbent exercise bike. Several information errors contributed to a costly tragicomedy that locked me into an expensive decision cycle. Not only did I pay $384 more than necessary to fix my bike, but also I was left wondering whether I would have decided to stick with […]

From Shadows to Clarity - How to Use the Insights Supply Chain in Data Strategy (Source: romanlily at https://www.flickr.com/photos/44124376668@N01/10855028996)

From Shadows to Clarity: Transforming Data Strategy with the Insights Supply Chain

“We see people acting, but the constraints under which they are acting are largely invisible to us.”Professors Jeffrey Pfeffer and Robert I. Sutton, “Hard Facts, Dangerous Half-Truths & Total Nonsense: Profiting from Evidence-Based Management” (2006) In my analytics work and leadership, I use the above quote as a reminder that data can only reach so […]